Sorry for all the questions, there are a lot of things to consider once the device itself is ruled out. You said it works in another setup, so the DVI2USB 3.0 is likely not the cause of the problem here, what other troubleshooting steps have you tried? Have you updated the chipset drivers on your machine? Performed any BIOS updates? You asked about the Windows Anniversary update, have there been any other changes that you can think of? Have you added any other USB devices that might be sharing the same USB bus as the DVI2USB? Have you attempted a fresh installation of Windows? As well there can be issues transferring audio if it’s using a USB 2.0 connection, or is unable to fully utilize the USB 3.0 connection. I’m sorry you’re having this issue! Just to clarify you’re unable to capture sound via the Epiphan Capture Tool when using your DVI2USB 3.0? Are you on a desktop or laptop PC? There can be issues on a laptop if it’s not plugged in. I mention that long time ago i didnt have any problem like this.Īny ideas what I could do to fix the problem? I think and there I am more oriented, that it is a problem / bug of Epiphan’s drivers on Windows10.
The only i managed is finally to take sound on Epiphan Capture tool but with extremely bad quality and delay. I tried many setups without any good result. I think that problem is something related to software (drivers, codecs etc).
Wirecast error 64 Bit#
64 bit software and drivers and I tried many different cables and cameras, laptops unfortunately with no luck. I have already installed 3.31.3.9 64 bit, 3. I used Wirecast by Telestream to make online video streaming. It seems that video + sound together cause a problem. I own 4 pieces for professional use.ĭuring my preparation for an event with online video streaming i noticed that wirecast / obs / any other program / didnt recognize the sound from epiphan device. Recently i am facing an issue with all my epiphan DVI2USB3.0 devices.
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